Terms & Conditions

Welcome to eb33, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the eb33 website, mobile platform, and all associated services. They form a legally binding agreement between you (the user) and eb33. Whether you are placing a bet on a BPL cricket match, spinning the reels on your favourite slot, or enjoying a live casino session, these rules apply in full.

eb33 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of the platform following the posting of changes constitutes acceptance of those changes. We encourage all users to review these terms periodically to stay informed about their obligations and entitlements.

By registering an account, accessing, or using any part of the eb33 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree to any provision within this document, you must immediately stop using the eb33 platform and close your account.

These terms apply to all activities on the eb33 platform, including but not limited to sports betting on cricket, football, and kabaddi; live casino games such as roulette, baccarat, and blackjack; slot games; crash games; and any promotional campaigns or bonus offers. All activities are subject to these terms without exception.

To register and use the eb33 platform, you must satisfy all of the following eligibility criteria without exception:

• You must be at least 21 years of age. eb33 strictly enforces the 21+ age restriction. Underage gambling is forbidden and any account found to be held by a person under 21 will be immediately closed and all funds held pending investigation.
• You must be a natural person and not a corporation, partnership, or other legal entity registering for personal use.
• You must not be registered on any self-exclusion list or be subject to any court order or legal restriction that prohibits participation in gambling activities.
• You must provide accurate, truthful, and current personal information during registration, including your full name, date of birth, and valid contact details.

eb33 reserves the right to request identity verification documents at any time. Failure to provide such documents within a reasonable timeframe may result in account suspension or permanent closure. We take our duty-of-care responsibilities seriously and will not knowingly allow ineligible individuals to participate.

Each user is permitted to hold one (1) account only. Opening duplicate accounts, sharing accounts, or allowing another person to operate your account is strictly prohibited and may result in the forfeiture of all balances and permanent banning from the platform. When registering your account on eb33, you agree to the following:

• You are solely responsible for maintaining the confidentiality of your username and password. eb33 will not be held liable for any losses incurred due to unauthorised access to your account.
• You must notify eb33 support immediately if you suspect your account has been accessed by an unauthorised third party or if you believe your login credentials have been compromised.
• All personal information must be kept up to date. Providing false information to circumvent eligibility requirements constitutes fraud and will lead to immediate account termination.
• eb33 uses SSL encryption and industry-standard security protocols to protect your account data. However, users are advised to access the platform only from secure, private devices and networks.

eb33 may, at its sole discretion, close or suspend any account at any time where it suspects fraudulent activity, terms violations, or where required to do so by applicable law. In such cases, eb33 will provide notice to the account holder where legally permissible.

eb33 supports a range of trusted payment methods popular in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All financial transactions on the eb33 platform are governed by the following conditions:

• Minimum deposit and withdrawal amounts are published on the eb33 platform and are subject to change. Please check the cashier section for current limits before transacting.
• Withdrawals can only be processed to the same payment method used for the original deposit, subject to technical limitations. eb33 may require identity verification before processing any withdrawal request.
• eb33 does not accept third-party payments. Depositing funds on behalf of another person, or accepting funds from a third party into your account, is strictly prohibited and may result in account closure.
• All currency amounts are processed in Bangladeshi Taka (BDT). Conversion rates, if applicable, are applied at the time of the transaction and are subject to the prevailing rate on the platform.

Processing times vary by payment method. eb33 aims to process all withdrawal requests within 24 to 72 hours, subject to verification checks. eb33 is not responsible for delays caused by third-party payment providers or banking systems outside of its direct control.

eb33 offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, free spins on selected slots, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and the Bangladesh Premier League. All bonuses are subject to the following general terms:

• All bonuses are subject to a wagering requirement unless explicitly stated otherwise in the specific promotion terms. Standard wagering requirements on eb33 range from 20x to 40x the bonus amount.
• Bonuses have an expiry period. Any bonus balance not converted to real funds within the specified timeframe will be automatically removed from your account without notice.
• Only one bonus can be active at any given time unless otherwise specified. Claiming a new bonus while an existing bonus is still active and has pending rollover requirements may void the existing bonus.
• eb33 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Decisions made by eb33 regarding bonus eligibility and promotional disputes are final.

Free spins, when offered, are credited to designated games only and cannot be transferred. Winnings derived from free spins are subject to the same rollover requirements as standard cash bonuses unless a specific promotion states otherwise.

eb33 is committed to providing a fair, transparent, and enjoyable gaming environment for all players. The following conduct is strictly prohibited and may result in immediate account suspension, forfeiture of winnings, and permanent banning:

• Colluding with other players, using bots, automated scripts, or any software designed to gain an unfair advantage over the platform or other users.
• Exploiting software bugs, glitches, or technical errors to generate profits. Any winnings obtained through such exploitation will be voided and the responsible account closed.
• Opening multiple accounts, also known as multi-accounting, in order to claim bonuses more than once or to circumvent account restrictions.
• Any attempt to launder money, finance illegal activities, or use the eb33 platform for any purpose other than legitimate, personal gambling entertainment.

eb33 employs advanced fraud detection systems and cooperates with payment providers and relevant authorities to prevent and investigate financial crime. Any suspected fraudulent activity will be reported to the appropriate authorities in accordance with applicable laws.

All content on the eb33 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, is the exclusive property of eb33 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You must not copy, reproduce, republish, upload, post, transmit, or distribute any eb33 content without prior written consent from eb33. Unauthorised use of eb33 intellectual property constitutes an infringement and may lead to legal action.

To the fullest extent permitted by applicable law, eb33 and its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, goodwill, service interruption, computer damage or system failure, or the cost of substitute services arising out of or in connection with your use of the eb33 platform.

eb33 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical upgrades, and unforeseen outages may temporarily affect platform availability. eb33 will endeavour to minimise any such disruption and will communicate planned downtime in advance wherever possible.

eb33 is committed to protecting the privacy of its users. The collection, use, storage, and disclosure of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account on eb33, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

eb33 uses industry-standard security measures, including SSL encryption and secure server infrastructure, to protect personal data against unauthorised access, alteration, disclosure, or destruction. Users are advised to review the full Privacy Policy for detailed information on how their data is handled. You can access the Privacy Policy at any time from the footer of this site.

eb33 reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes will take effect immediately upon posting to the eb33 website. Where a change is material, eb33 will make reasonable efforts to provide at least 7 days' prior notice, for example via an in-platform notification or email to registered users. Your continued use of the eb33 platform after any such amendment constitutes your acceptance of the revised terms.

If you do not agree to the amended Terms & Conditions, you must stop using the eb33 platform and close your account before the amended terms take effect. Continued use of the platform constitutes unconditional acceptance of the revised Terms & Conditions.

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which eb33 operates. Any dispute, controversy, or claim arising out of or relating to these terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. eb33 encourages users to contact its support team in the first instance to resolve any concern informally before escalating.

If an informal resolution cannot be reached within 30 days of the dispute being raised, either party may escalate the matter through formal channels as permitted by applicable law. eb33 is committed to fair and transparent dispute resolution and will cooperate fully with any legitimate regulatory or legal process initiated in accordance with applicable jurisdiction.